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'Unable To Attract Enough Customers': Wegmans Closing Natick Store This Summer

A lack of shoppers has become the downfall for one major location of a popular grocery store chain in Massachusetts.

Wegmans announced their location inside the Natick Mall will be closing this summer

Wegmans announced their location inside the Natick Mall will be closing this summer

Photo Credit: Google Maps Street View

Wegmans announced on Thursday, June 1 that they are closing their Natick store, located at 1245 Worcester Street, this summer because the location has struggled to attract enough customers. 

The 365 employees at the store were told about the closure and that they would be able to keep their positions with the company at other locations. 

“Making these decisions is never easy. However, we do it for the long-term benefit of our people, our customers, and our communities,” said Brien MacKendrick, human resources director, Wegmans New England division. “Unfortunately, with this non-traditional location we are unable to attract enough customers for our business model to work.”

The 134,000 square-foot store first opened in 2018 and is one of the company's largest locations. It was also the first multi-level store within a major mall. 

“We love our Natick community and customers, and we’re eager to pursue new store locations in the area for the future,” said MacKendrick. “In the meantime, we hope to continue to serve our Natick customers through our e-commerce offerings and our other area stores.”

Wegmans plans on keeping its stores in Burlington, Chestnut Hill, Medford, Northborough and Westwood. An exact date for when the Natick location will close has yet to be determined.

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